The Metrics that Matter – MSP Business Management – Webinar



Your business data may be the most powerful tool in your toolbox and if you’re not leveraging it you’re likely missing opportunities for optimization and growth.

According to a recent survey that polled hundreds of IT Service providers around the world, best-in-class ITSPs are taking a data-driven approach to decision making.

Please listen to this webinar to review the findings of the 2013 IT Service Provider Benchmarking Study and hear what your peers had to say about:

* Essential metrics for running a successful business
* Identifying and measuring business efficiency, staff utilization, profitability, and client satisfaction
* Best practices

Our guest is Leonard DiCostanzo, Senior Vice President of Community and Business Development of Autotask.

MSP Business Management
http://www.mspbusinessmanagement.com

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